Shipping Policy
Effective Date: July 27, 2026
Thank you for shopping with Yusufi Masala. We are committed to delivering your order safely and efficiently. Please read our Shipping Policy to understand how we process, ship, and deliver your purchases.
1. Order Processing
- Orders are processed after successful payment confirmation.
- Orders are typically processed within 1–2 business days.
- Orders placed on Sundays or public holidays will be processed on the next business day.
- During festivals, promotional events, or periods of high demand, processing times may be slightly longer.
2. Shipping Locations
We currently ship to most locations across India.
If your location is not serviceable, we will notify you and issue a refund if payment has already been received.
For international shipping inquiries, please contact our customer support before placing an order.
3. Delivery Time
Estimated delivery times are:
| Location | Estimated Delivery |
|---|---|
| Metro Cities | 2–5 Business Days |
| Other Cities | 3–7 Business Days |
| Remote Areas | 5–10 Business Days |
Delivery times are estimates and may vary depending on courier services, weather conditions, public holidays, or other unforeseen circumstances.
4. Shipping Charges
Shipping charges, if applicable, are calculated during checkout and displayed before payment.
From time to time, we may offer free shipping promotions on eligible orders.
5. Order Tracking
Once your order has been shipped, you will receive a confirmation message with tracking information via email, SMS, or WhatsApp (where available).
You can use the tracking number to monitor your shipment through the courier partner’s website.
6. Delivery Attempts
Our courier partners will make delivery attempts according to their standard procedures.
If delivery cannot be completed due to an incorrect address, recipient unavailability, or refusal to accept the package, additional shipping charges may apply for re-delivery.
7. Incorrect Shipping Information
Please ensure that your shipping address, phone number, and other contact details are accurate before completing your order.
Yusufi Masala is not responsible for delays or failed deliveries resulting from incorrect or incomplete information provided by the customer.
8. Damaged Packages
If your package appears damaged at the time of delivery:
- Inspect the package before accepting it.
- Take clear photographs of the package and product.
- Contact our customer support as soon as possible.
- Keep the original packaging until your request has been reviewed.
We will assist you in accordance with our Refund & Return Policy.
9. Delays Beyond Our Control
While we strive to deliver every order on time, delays may occur due to circumstances beyond our control, including:
- Extreme weather conditions
- Natural disasters
- Transportation disruptions
- Government restrictions
- Public holidays
- Courier service delays
We appreciate your patience and understanding in such situations.
10. Contact Us
If you have any questions about your shipment or delivery, please contact us:
Yusufi Masala
- Email: support@yusufimasala.com
- Phone: +91 XXXXXXXXXX
- Business Hours: Monday–Saturday, 9:00 AM – 6:00 PM (IST)
We are always happy to assist you with your shipping-related questions.
Thank You
Thank you for choosing Yusufi Masala. We appreciate your trust and are committed to ensuring your order reaches you safely and on time.
This Shipping Policy may be updated from time to time. Any changes will be posted on this page with the revised Effective Date.